Frequently Asked Questions

SA600x2005600205

Click on the most frequently asked questions to see the answers
and solutions offered by Stowell Associates.

WHAT IS PROFESSIONAL CARE MANAGEMENT?
Professional Care Management is a person-centered approach to solving a variety of everyday problems: care managers coach, advocate, counsel, advise, navigate and problem solve with the disabled or older adult regarding the challenges encountered in later life.
WHO IS THE PROFESSIONAL CARE MANAGER?
Our Professional Care Managers are educated and experienced nurses and social workers with a specialized expertise in challenges related to aging and elder care. Our Care Managers are nationally certified and members of the National Association of Professional Geriatric Care Management, an organization who’s ethics and standards we follow. For additional information about the Association please visit www.caremanager.org.
HOW CAN STOWELL ASSOCIATES’ CARE MANAGERS ASSIST?
Care Managers assist individuals and families with many challenges including:

Housing – helping families evaluate and select the appropriate residential option.

Home Care Services – identifying the appropriate home care, arranging and monitoring those services.

Medical Management – attend health care appointments, facilitating communication between provider, client and family and monitoring adherence to medical orders and instructions.

Communication – keeping family members and professionals informed as to the well-being and changing needs of the client.

Social Activities – providing the opportunity for engaging in social, recreational, or cultural activities that enrich life.

Legal – referring to or consulting with legal specialists, providing opinions for courts in determining the level of care or regarding guardianship issues.

Financial – reviewing or overseeing bill paying or consulting with accountants or Power of Attorneys for Finance.

Entitlements – providing information on Federal and State entitlement programs and assisting with the applications as needed.

Safety and Security – monitoring home care, recommending technologies to add to security or safety, observing changes or potential risks of exploitation or abuse and protecting the vulnerable person.

Resources – local, cost-effective resources are identified and engaged as needed.

HOW DO I KNOW WHEN I NEED STOWELL ASSOCIATES’ CARE MANAGEMENT AND CAREGIVING SERVICES?
You need our services if you or a family member have :

Chronic Care Needs: multiple medical, social or psychological issues requiring expert advice.

Conflict: Your family is at odds regarding care decisions.

Don’t Know What to Do: You or someone you care about needs direction about what to do.

Disabled Adult: You are responsible for a family member who is developmentally disabled, suffers from chronic mental illness or is served by a Special Needs Trust.

Dissatisfaction: The person you are caring for is not pleased with current care providers.

Distance: You live at a distance and need someone locally monitor or assist you in providing the needed care for a family member in SE Wisconsin.

Driving: You are concerned about a family member’s ability to drive or you are no longer comfortable driving with them.

Housing: The person you are caring for is unable to live safely in his or her current environment without additional assistance.

Legal: You or the person you are caring for is confused about his or her own financial or legal situation.

Memory: Your family needs education and direction in dealing with behaviors associated with memory loss or dementia.

Neglect: The older person is not paying bills or keeping up with personal, health or household care.

Resources: Your family has limited time or the expertise to deal with a family member’s chronic care needs.

Support System: The person for whom you are responsible has limited or no family support.

Stress: You are feeling burned out or overwhelmed by the level of responsibility and needs of the person you are concerned about.

WILL INSURANCE OR MEDICARE COVER THE SERVICES OF A CARE MANAGER?
Medicare, Medicaid and supplemental insurances do not cover care management services.
We work with a variety of Long Term Care Insurance providers to obtain the maximum benefit available to our clients who have this insurance.

WHAT ARE THE FEES?
Our services are billed by the hour. Call 414- 963-2600 to discuss your specific situation.

Nationally accredited by The Joint Commission, meeting national standards.

To get immediate assistance with your unique situation, call 414-963-2600.